How To Tell If Your Employees Are Complacent

Complacent to the surrounding work and risks

We’ve all experienced complacency, whether we’ve realized it or not. It’s the drive to work that happens entirely on autopilot, or the job that is so monotonous that you feel like you can do it in your sleep.

As with anything, the more often someone does a task and the more comfortable they become with it, the less likely they are to think about the risk involved. And once we stop thinking about risk, the chances of getting hurt go up.

It’s important to deal with complacency before it leads to an injury.  Common signs of complacency include:

  • taking safety shortcuts
  • justifying risk
  • lack of communication/initiative
  • increased reliance on habits

Perhaps the most concerning sign of complacency is an increase in the number of near misses or minor incidents that an employee is involved in. These can be seen as a lack of engagement in the task at hand and a warning sign that there may be more serious incidents or injuries lurking around the corner.

If your employees are exhibiting any of the four signs of being complacent it’s time to consider getting them back on track. A human factors program may help them to be more aware of their complacency and learn how to recognize when they fall into that state.

If your employees are slipping into a state of complacency, Complacency In The Workplace: Sandy’s Story is an impactful way to ensure they disrupt their complacency and bring their attention back to doing their job safely.